Tips for responsible gambling

Many gamblers consider betting and tipping to be a game. Other gamblers feel it is a way to earn extra money. Some gamblers mistakenly believe that they are luckier or possess special skills. When they lose money, they tend to minimise their losses by raising their stakes. In this way they try to re-coup their losses. This leads to a vicious circle of more money being lost and higher bets being placed.

How can you tell if you have a gambling problem?

Do you leave your children unattended for long periods of time so that you can bet or gamble? Does your gambling money consist of your family's household money - money which should be used for rent, food, clothes or for heating and electricity? Do you feel the need to play / bet in order for your time with other people to be worth anything to you? Do you think about your next bet while you are spending time with your family, colleagues or friends? Do you believe that betting and gambling is a means of earning money?

Tips for responsible gambling:

Many people consider gambling to be enjoyable and exciting. You make well thought out decisions regarding your pastime, your preferred way to spend money, where you go and how you will have some fun. Here you will find some tips for responsible gambling:

Set a financial limit to your betting stake and your betting pot. Stick to it. Safe betting is a good way to avoid losing control. Constantly remind yourself: It is only a game. Never borrow money for a bet. Set yourself a realistic time frame. Take regular adequate breaks. Find a balance to betting. Never gamble when you are stressed, on edge, depressed or when you are feeling under pressure. Only gamble with money which you have set aside from your salary and never with money which is required by you on a daily basis.

We can help if you have a gambling problem

As a registered player, you can contact us in writing, electronically or with a call to:

disable your customer account from this service limit the possible stake for a bet limit the loss accrued within a certain time frame

Please note that in order to unlock a previously disabled account or to lift a limit previously set, you need to put the request in writing or send it to us electronically. If not, we will not accept bets from you, allow the limit to be exceeded or observed. A change to the information submitted can only be made after 7 days.

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